If your dog is walked on hard surfaces such as pavement or concrete then they may not need trimming, apart from his or her dew claws. If they do need trimming usually only a courtesy call is needed to let us know you are on your way.
This is part of our full groom service and should be done every time your dog is professionally groomed.
Groom your dog at home regularly to keep them matt free between professional grooms. Once or twice a week is usually enough, but individual dogs do vary. For most breeds you will need a slicker brush and a steel comb. A matt buster can be also be useful, particularly for curly coated breeds.
If your dog has too many matts or they cover a large area we will not de-matt as this can be uncomfortable and stressful for the dog. We will remove a small amount of knots during the grooming process. However, we do not want to cause your dog unnecessary discomfort or stress. If your dogʼs coat needs to be removed we will always discuss this with you before commencing work on your dog.
Yes, absolutely. Dogs do not come into contact with each other. Dogs, like people have very different temperaments and personalities and we have probably experienced most of them. If you are particularly concerned please let us know as it may be possible to book an early or late session.